The ops controllers have quick access to all flights, flights of the day and future flights. All important times for the turnaround such as Registration Nr., Flight Number of arriving and departing flight, ATA, STD, ETD, and CTOT are available at the first level of information.

The flight modifications are usually done by the core system and through the interfaces the information is populated automatically. Avitium RampWatch offers the possibility to modify the flight schedule also manual if desired. Furthermore issuing an ETD can be done intuitively directly from the respective flight pairing.

Disruptions such as Divert Flight, Return to Ramp and Return from Airborne can be managed in Avitium RampWatch and update any other system if desired.

The ops controllers can chat directly with the duty managers of the respective station. By clicking to the flight pairing only the allocated duty managers for chatting are available for easy steering of communication.

A comprehensive cockpit provides all necessary reporting information at a glance. There are no limits in the customers’ wishes including cost performing reports such as EU 261 Passenger compensation, punctuality reports such as TARMAC delays, Passenger Loads and turnaround performance. Furthermore all the reports are also available as downloadable files in .xls, and .csv format for introduction to existing BI solutions or for manual manipulation.

The ramp agent has the possibility to pause and resume the turnaround if for example some processes have been carried out and other ones will be carried out in the next day(s). Finally when all the processes have finished the ramp agent ends the turnaround when the door closes. This can be also done completely automatically if the aircraft has ACARS interface.

The ramp agent can ask for an extension of the turnaround time due to different problems or delays that occur on the ramp. The system has a built-in workflow and the ops controller is approving or rejecting the extension.

The ramp agent has a clear overview of the turnarounds that he has to fulfill on the day of his shift. Important information such as arriving flight number, gate, STA, planned turnaround time, departing flight number, ETA and the status of the turnaround are presented at a glance.

In case there are remarks for a specific flight the ramp agent can write memos for the arriving or the departing leg. The communication has never been simpler and more transparent.

The ramp agents can chat directly with duty managers and the ops controllers. No additional telecommunication costs and no SITA messages are necessary.